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Frequently Asked Questions

Answers to the most common questions we hear from Alabama business owners about ATM placement, ATM purchases, cash loading, and merchant services.

Free Placement

Free ATM Placement Questions

Is the free ATM placement program really free?
Yes. There is no equipment cost, no installation fee, no monthly maintenance fee, and no contract fee. We own the ATM and we pay for everything related to running it. In exchange, we keep a portion of the surcharge revenue. You earn the rest.
How much will I earn from a free placement ATM?
It depends on how many transactions happen at your location. Your revenue is a portion of the surcharge fee charged to each customer who uses the machine. High-traffic locations earn significantly more than low-traffic ones. We'll give you an honest assessment of your location's potential before we install anything.
What does my business need to provide?
A standard 110V electrical outlet near the desired placement area. That's it. The ATM connects wirelessly — no phone line or internet connection needed. You don't buy anything, sign up for anything, or pay for anything.
Do I have to sign a long-term contract?
We use placement agreements that define the terms of the arrangement. We believe in fair, reasonable terms — we don't lock businesses into unreasonable long-term commitments. The specifics depend on your program and location. We'll walk you through the agreement before you sign anything.
Who loads the cash in a free placement ATM?
We do, under our standard free placement program. Cash loading is included — it's part of what "we handle everything" means. If you prefer to load your own cash for a higher revenue split, ask about our ATM Partnership Program.
Buying an ATM

ATM Purchase Questions

What brands of ATMs do you sell?
We are authorized dealers for Hyosung (Nautilus Hyosung) and Genmega — the two most widely deployed retail ATM brands in the United States. We sell new machines in multiple models and used/refurbished machines as available.
What is included with an ATM purchase?
Every ATM we sell includes full transaction processing setup through our PAI or DNS networks. We also provide free over-the-phone reprogramming and initial configuration support. You keep 100% of the surcharge revenue — there's no revenue split when you own the machine.
Do I need any technical knowledge to own an ATM?
Not much. The main operational task is loading cash on a regular schedule. Basic troubleshooting — like clearing a paper jam — is covered in your ATM's manual. For anything more serious, you contact your processing partner or us for support.
What is the difference between the Hyosung Halo II and Genmega G2500?
Both are excellent, reliable retail ATMs. The Hyosung Halo II is the industry's best-selling model — known for its enhanced security features and reliability. The Genmega G2500 is slightly more compact and offers more upgrade flexibility. Both are EMV, ADA, and PCI compliant. We're happy to discuss which is the better fit for your specific location.
General ATM Questions

ATM Operations & Technical

Does an ATM need a phone line or internet connection?
No. All of our ATMs operate via wireless cellular connectivity. As long as you have a standard 110V electrical outlet nearby, the ATM can connect to the processing network. There's no need to share your business's internet or run any cables.
What happens if the ATM breaks down or has an issue?
For ATMs we own and operate under our placement programs, we handle all maintenance and repairs. For ATMs you've purchased, we can provide support referrals and basic guidance, and your processing partner has a technical support line for operational issues.
Are your ATMs ADA and EMV compliant?
Yes. All ATMs we place, sell, and service are compliant with current ADA (Americans with Disabilities Act), EMV (chip card), and PCI standards. We do not install or sell machines that are out of compliance.
What areas of Alabama do you serve?
We are most active in Montgomery, Tuscaloosa, and Birmingham. However, we're expanding statewide and evaluate locations throughout Alabama. If you're outside our primary service area, reach out — we may still be able to help or refer you to a trusted partner.
Merchant Services

Merchant Services Questions

What is the Rate Tracker merchant services program?
Rate Tracker is our approach to merchant services: we review your current credit card processing statement, identify where you're being overcharged, and offer you a competitive, transparent alternative. The goal is to reduce your effective processing rate without switching you to a complicated or confusing program.
Do I have to have an ATM with Ford Frontier to use your merchant services?
No. Merchant services are offered independently of our ATM programs. You're welcome to use one, both, or neither — whatever makes the most sense for your business.

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